What Four Years Inside a $3 Million Marketing Agency Taught Me

What Four Years Inside a $3 Million Marketing Agency Taught Me

What Four Years Inside a $3 Million Marketing Agency Taught MeTricia Harrison
Published on: 28/07/2026

Four years inside a $3 million marketing agency taught me why growing businesses stay chaotic, and the five steps that fix it for good.

Operational Architecture (Systems & Structure)
7 Standard operating procedure examples for small businesses

7 Standard operating procedure examples for small businesses

7 Standard operating procedure examples for small businessesTricia Harrison
Published on: 02/06/2026

Seven SOPs every small business needs, from client onboarding to offboarding. The operational architecture that gets the founder out of the way.

Operational Architecture (Systems & Structure)
How Ashley Rousselle Got Her Clinic Out of Her Head: A Remote Catalyst Case Study

How Ashley Rousselle Got Her Clinic Out of Her Head: A Remote Catalyst Case Study

How Ashley Rousselle Got Her Clinic Out of Her Head: A Remote Catalyst Case StudyTricia Harrison
Published on: 01/06/2026

How a Jacksonville clinic owner stopped drowning in day-to-day tasks and built scalable operations.

The CEO Mindset ShiftOperational Architecture (Systems & Structure)
Business Standard Operating Procedures: How to Build Them

Business Standard Operating Procedures: How to Build Them

Business Standard Operating Procedures: How to Build ThemTricia Harrison
Published on: 27/05/2026

The minimum viable approach to writing business SOPs that actually get used.

Operational Architecture (Systems & Structure)

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